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Please provide the complete information about the event during the registration process.{br}If you do not have all the necessary details, you can add them later after login in.

Claim is not created yet. Please fill out the personal details form first.

Our goal is to resolve the claim as quickly as possible – we usually manage it within 15 days. Once we have the result, we’ll let you know. There’s no need to contact us – we’ll reach out to you.

Code has expired. Please request a new one.

The login code has been sent to the phone number given during registration

The login code will be sent to the phone number given during registration

To provided e-mail address, we have sent a claim reference number and via SMS, you will receive a password needed to login (it could take few minutes for the message to come though). Log in to fill the needed details and attach documents to complete the registration process. It is not possible to assess the claim if the registration is not completed.

All documents should be presented preferably by

Please confirm your email address. We have sent you an email to confirm your email by clicking "Verify My Account". You cannot submit new claim without confirmation.

Complications during an abroad trip: these are events that occurred due to a delayed/cancelled flight or delayed luggage.

Always have your insurance policy with you.

Liability: events that occured as personal injury or material damage caused to other persons or company.

Cases with claim numbers beginning with number 71 or 53

Cases with claim numbers beginning with the letters CZ, SK or PL

If you already have login details, enter your claim number and password.

Your login data request has been successfully sent.

If you already have login details, enter your claim number and password. You received the claim number by e-mail and the password by SMS.

Theft/damaged luggage: compensation for damaged or stolen luggage and the items inside.

You have added the maximum number of files

Medical expenses: costs incurred for medical care in case of sudden illness or accident abroad such as: medicines, transport to medical facility, medical rescue etc.

Not all the mandatory fileds have been filled in. Do you want to leave this section and continue without saving the data?

Compensation related to accident insurance can be claimed after the completion of medical treatment, but not later than within three years from the insured event.

I confirm that I have read the {personalDataProcessingUrlOne} or the {personalDataProcessingUrlTwo}

Information memorandum Personal data processing related to claims handling

Information memorandum Personal data processing related to valid insurance policy

Select this field if you haven't registered a claim yet and would like to open new case.

Trip cancellation: events related to trip cancellation before leaving abroad or trip cancellation during the stay.